Privacy Policy

1. Introduction

LeadNest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, billing address
• Payment Information: Payment method details (processed securely by PayPal)
• Account Information: Username, password, profile information
• Usage Data: Browser type, IP address, pages visited, time spent
• Communication Data: Messages, feedback, support requests

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and deliver purchased leads
• Send transactional emails and communications
• Improve our website and services
• Prevent fraud and enforce our terms
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)

4. Data Privacy and Isolation

Critical Privacy Protection: Your data is completely isolated and private. We implement strict data access controls to ensure:

• You cannot view other users' purchase history
• You cannot access other users' downloaded lead data
• Your profile information is visible only to you
• Each user account is entirely separate and secure
• Database queries are restricted by user ID authentication

All API endpoints verify your session and filter data by your user ID. Cross-user data access attempts are logged and blocked.

5. Data Security

We use industry-standard security measures to protect your personal information:

• HTTPS encryption for all data in transit
• Passwords hashed with bcrypt encryption
• JWT tokens for secure session management
• Regular security audits and updates
• PayPal's industry-leading payment security

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. We use:

• Session cookies for authentication
• Analytics cookies to improve our service
• No third-party tracking cookies

7. Third-Party Services

We use the following third-party services that may collect your information:

• PayPal: For secure payment processing
• Supabase: For database hosting and security
• Vercel: For application hosting

These services have their own privacy policies. We encourage you to review them.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at privacy@leadnest.com

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request account deletion anytime, and we will remove your data within 30 days, except where required by law.

10. Children's Privacy

LeadNest is not intended for children under 18. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will promptly delete such information.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: